Shipping and deliveries

  • Our standard shipments are send thru Bpost.
  • Our express shipments are send thru Fedex, note Fedex will charge additional customs and import costs for shipments to non-EU countries.
  • We are unable to redirect your shipment once orders are fulfilled and dispatched.

Shipping timeframe

  • Your orders are processed and dispatched between Monday and Friday, excluding Holidays. We are committed to process your orders within the smallest time frame possible (max. 24h-48h excluding weekends).
  • Alpha Distribution bvba cannot be held responsible for any delays due to payment controls or customs requirements.
  • Standard delivery times set forth by Bpost :
Region/country Delivery time frame
Belgium +24 hours
Europe (EU) 2-5 days
USA + Canada 3-7 days
Rest of the World 3-15 days

* Note that these are guidelines only and start from the moment of dispatch from our warehouse.