Shipping and deliveries
- Our standard shipments are send thru Bpost.
- Our express shipments are send thru Fedex, note Fedex will charge additional customs and import costs for shipments to non-EU countries.
- We are unable to redirect your shipment once orders are fulfilled and dispatched.
- Your orders are processed and dispatched between Monday and Friday, excluding Holidays. We are committed to process your orders within the smallest time frame possible (max. 24h-48h excluding weekends).
- Alpha Distribution bvba cannot be held responsible for any delays due to payment controls or customs requirements.
- Standard delivery times set forth by Bpost :
|Delivery time frame
|USA + Canada
|Rest of the World
* Note that these are guidelines only and start from the moment of dispatch from our warehouse.